FREE SHIPPING ON ALL DOMESTIC ORDERS OVER $100

CUSTOMER CARE

MANUFACTURING

All garments are handcrafted in house from our Melbourne atelier, except the tee's which are locally sourced and screen printed. 

Kalaurie works on a made-to-order manufacturing model, meaning once an order is placed it is then carefully cut, assembled and packed especially for you. This is a more sustainable way of manufacturing garments and it helps us be more responsible with materials. Production time is between 7-14 days currently- This is subject to change. To confirm production time please email contact@kalaurie.com.au

All fabrics are locally sourced and Kalaurie makes a strong point of difference by focusing on the use of fabrics made from fibres, which come from renewable resources and are biodegradable. When possible we use dead-stock fabrics and trims. Kalaurie purchases small amounts of fabric to do limited production runs.

CUSTOM ORDERS

Everything is made in house which gives full flexibility. To enquire about having a piece commissioned or if you simply wish to customise a design please email contact@kalaurie.com.au. E.g. Kalaurie will happily make any of the designs in an alternative fabric, customise hem length or grade a larger size.

Please note this service will be charged depending on request. 

REPAIRS

To ensure the longevity of your beloved Kalaurie piece we offer complimentary repairs. Please email contact@kalaurie.com.au to book a repair. 

This service is complimentary, however we do ask that you cover the one way cost of postage to our Melbourne studio.

CARING FOR YOUR GARMENTS

To insure your garment has a long and healthy life to be passed down for many generations it's advised you follow the following care instructions.

  • GENTLE COOL HAND WASH or DRY-CLEAN
  • DO NOT BLEACH
  • DO NOT WRING
  • DO NOT TUMBLE DRY
  • DRIP DRY
  • COOL-WARM IRON

Shirts

To best care for your shirt dry-cleaning is advised.

Coats & Jackets

All coats and jackets must be dry-cleaned ONLY.